Shipping & Delivery
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AUSTRALIA WIDE
We ship Australia wide to all corners of this great land. Our network of trusty couriers waste no time getting orders out to you safely and efficiently.
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DISPATCHED DAILY
Our hard kombucha is dispatched daily and delivered fresh from our brewery in the Northern Rivers of NSW direct to your door, this ensures you’re getting the freshest booch possible.
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BREAKAGE INSURANCE
Our shipping motto is “well packed, arrive intact” but in the unlikely event your package arrives damaged, no stress as all orders are covered by our free breakage insurance.
Click & Collect
Pickup at Ventura Brewery
Address: 10/141 Lundberg Drive, Murwillumbah NSW 2484
Hours: Monday to Friday 10am – 3pm
FAQs
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We ship Australia wide, unfortunately our courier partners can’t deliver to PO boxes or parcel lockers. We also don’t offer international shipping at this time.
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We offer flat rate shipping for $10 Australia wide.
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We pack and send orders daily excluding weekends and public holidays.
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Once your order ships, it should arrive within 5-7 days. As a rule of thumb, delivery is quicker the closer you are to our backyard.
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We’ll send you a tracking number in your delivery confirmation email once your order has been dispatched. From there you should receive a notification from the courier on the day your order is arriving.
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If you live locally and would prefer to pick up - just tick click and collect at checkout and pop by the brewery during opening hours.
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The brewery is open for click and collect Mon-Fri 10am-3pm. In the rare circumstance we aren’t here, we will try notify you in advance.
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Ventura supports the responsible sale and consumption of alcohol including moderation and legal age requirements. Just like a pub the delivery driver may ask for ID or refuse delivery if you appear intoxicated.
This also means by law we aren’t permitted to offer same day delivery.
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If your order arrives damaged or faulty, please get in touch with us via email at support@venturabrewing.co so we can resolve any issues as soon as possible.